HPN & SHL
Everyone
Anytime and anywhere, HPN & SHL is ready to assist your needs. This prime creation from HEALTH PLAN OF NEVADA, INC. carries the signature quality of APPzone. Check out the review at Health & Fitness.
Best Strategy And Running The Game HPN & SHL
Keep track of your health plan information. Anytime. Anywhere.
The HPN & SHL App is a secure way to manage health plan information on the go. Use this convenient service to:
- Find out who is on record as your primary care provider (PCP).
- View, download and email your health plan ID card.
- Save your health plan ID card to your wallet.
- Check the status of a claim, prior authorization or referral.
- See your copay, deductible and out-of-pocket expenses, if applicable.
- View invoices and pay your premium, if applicable.
- Find out who is on record as your primary care provider (PCP).
- Search for a doctor, specialist, facility or lab.
- Talk with our advice nurse. Available 24/7.
- Launch a virtual visit 24/7. No appointment needed.
- Get step-by-step directions to contracted urgent cares and hospitals near you.
- Secure chat with a Member Services representative.
- Access your health records.
- Update your contact information and address.
- Select communication preferences.
- Save your password with Touch ID or Face ID.
We’re continuously adding new features and functionality to improve your experience. Check back regularly.
Your personal medical information is confidential and is only available to you and your provider. To get started, download the app and sign in with your HealthSafe® ID. First-time users will need to create an account.
You must be a Health Plan of Nevada or Sierra Health and Life member to use the app.
The HPN & SHL App is a secure way to manage health plan information on the go. Use this convenient service to:
- Find out who is on record as your primary care provider (PCP).
- View, download and email your health plan ID card.
- Save your health plan ID card to your wallet.
- Check the status of a claim, prior authorization or referral.
- See your copay, deductible and out-of-pocket expenses, if applicable.
- View invoices and pay your premium, if applicable.
- Find out who is on record as your primary care provider (PCP).
- Search for a doctor, specialist, facility or lab.
- Talk with our advice nurse. Available 24/7.
- Launch a virtual visit 24/7. No appointment needed.
- Get step-by-step directions to contracted urgent cares and hospitals near you.
- Secure chat with a Member Services representative.
- Access your health records.
- Update your contact information and address.
- Select communication preferences.
- Save your password with Touch ID or Face ID.
We’re continuously adding new features and functionality to improve your experience. Check back regularly.
Your personal medical information is confidential and is only available to you and your provider. To get started, download the app and sign in with your HealthSafe® ID. First-time users will need to create an account.
You must be a Health Plan of Nevada or Sierra Health and Life member to use the app.
Keep track of your health insurance information with the HPN & SHL App.
Updated on
Aug 20, 2026
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesabout how developers declare sharing
- This app may collect these data typesPersonal info, Messages and 2 others
- Data is encrypted in transit
- You can request that data be deleted
Ratings and reviews
64 reviews
Leeta J.
- Flag inappropriate
June 4, 2026
The app is horrible most days I can't sign in. when you are successful with signing in everything will take forever to load. Most times it will seem like it's going to open the page you need and it will double back to reloading, whatever you were attempting to open prior. It's a real headache. You must use a desktop or Laptop.
1 person found this review helpful
HEALTH PLAN OF NEVADA, INC.
July 13, 2026
Thank you for your feedback. We continue to work on creating a good experience for our users. Please give us a call at the number on the back of your health plan ID card, we're happy to assist.
Brittany Owens
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- Show review history
February 12, 2026
refuses to open, says there is a technical difficulty, try again later. edit: 2 days later still will not open.. issue fixed but there is a new issue since update- now in order to open the app you have to have a lock enabled on your phone. i dont use a lock, never have, I find it highly irritating that an app can make you do this. you should be able to choose how I want to keep my phone. PLEASE CHANGE THIS
5 people found this review helpful
HEALTH PLAN OF NEVADA, INC.
December 18, 2025
Thank you for your comment. This issue has been resolved. If you’re still having trouble, please call the number on the back of your health plan ID card for assistance.
Kim Champion
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- Show review history
March 5, 2024
This app is so user unfriendly. You can't easily scroll down the page and you can't move between sections without backing out of the app. And logging in or out opens a browser page, so you'll have several tabs open by the end of your session. I would give it a quarter star if I could.
7 people found this review helpful
HEALTH PLAN OF NEVADA, INC.
March 18, 2024
Thank you for your comment. If you’re still having trouble, please call the number on the back of your health plan ID card for assistance.
What’s new
Managing your health benefits just got easier. Members will experience a streamlined sign-in and registration experience. Plus, explore updated wellness resources, refreshed document experiences, and ongoing performance and reliability improvements.